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Full Solution including setup fees
3CX Cloud PBX
DID Number
Your Local Business Identity.
A dedicated virtual phone number you pick by area code, delivered over our carrier network and answered on any 3CX device or app.
- A virtual phone number in the area code you choose
- Available for any country, once your legal documents have been reviewed
- In the UAE we supply Toll-Free numbers only
- Full regulatory compliance
- A large inventory of numbers to pick from
- Premium call quality
- 99.99% core network uptime
- Live professional support
- Rings on any device already registered to your phone system
- Billed monthly or annually
3CX SIM Hosting
Your SIM, Hosted in Our Offices.
Your own mobile SIM hosted on our GSM gateway in our offices, with calls to and from your number riding your 3CX extensions and users priced per user, per month.
- Your own mobile SIM, hosted in our offices on our GSM gateway
- Calls to and from your mobile number ride your 3CX extensions
- Add users at any time — priced per user, per month
- Call recording available as an option
- No IP phones and no devices for you to buy or rent
- 3CX licence not included — ordered separately if you need one
- The carrier SIM subscription stays in your name and is not included
- All call charges are paid directly to Etisalat or du. We are not a party to them and bill nothing for calls
- Businesses only. A signed contract between both parties is required; we do not accept individuals
- Delivering the SIM to our offices is at your cost — typically AED 75 to 100 depending on the courier
- Billed monthly, quarterly, every six months or yearly
3CX SIM Hosting — Full
SIM Hosting with Everything Included.
The same SIM hosting with one user and call recording already included in a single monthly price, and extra users added whenever you need them.
- Your own mobile SIM, hosted in our offices on our GSM gateway
- Calls to and from your mobile number ride your 3CX extensions
- Includes one user and call recording — the complete bundle in one line
- Add further users at any time — priced per user, per month
- Call recording available as an option
- No IP phones and no devices for you to buy or rent
- 3CX licence not included — ordered separately if you need one
- The carrier SIM subscription stays in your name and is not included
- All call charges are paid directly to Etisalat or du. We are not a party to them and bill nothing for calls
- Businesses only. A signed contract between both parties is required; we do not accept individuals
- Delivering the SIM to our offices is at your cost — typically AED 75 to 100 depending on the courier
- Billed monthly, quarterly, every six months or yearly
8SC 3CX BASIC
Smart Calling for Small Teams.
The entry 3CX Cloud plan for a small team — eight simultaneous calls, up to forty extensions, and the standard 3CX desktop and mobile apps.
- 8 simultaneous calls
- Up to 40 users and extensions
- 16-40 users and extensions recommended
- Call processing scripts not included
- Custom FQDN not included
- AI agents not included
- Call centre features not included
- Facebook integration not included
- Setup fees included
- Order-time add-ons — FXO and GSM gateways, extra disk space, IVR setup, hosting instance, CRM integration, bridge setup, IP phone configuration and an annual maintenance contract
- Billed annually, with two-year and three-year terms
USA SIP Trunk
Unlimited US & Canada Calling.
A SIP trunk for unlimited inbound and outbound calling to the lower forty-eight United States and Canada, configured for you and working with every 3CX edition.
- A USA SIP trunk
- Inbound and outbound calls
- Unlimited calling to the lower 48 US states and Canada, mobile numbers included
- Unlimited concurrent channels — no cap on simultaneous calls
- HD audio quality
- Works with all 3CX editions
- Configuration by our team included
- A one-off setup fee applies on the first invoice
- Billed monthly or annually
8SC 3CX PRO
Smart Tools for Growing Teams.
The PRO tier at eight simultaneous calls, adding call centre features, call processing scripts, a custom FQDN and Facebook integration.
- 8 simultaneous calls
- Up to 40 users and extensions
- 16-40 users and extensions recommended
- Call processing scripts included
- Custom FQDN included
- AI agents not included
- Call centre features included
- Facebook integration included
- Setup fees included
- Order-time add-ons — FXO and GSM gateways, extra disk space, IVR setup, hosting instance, CRM integration, bridge setup, IP phone configuration and an annual maintenance contract
- Billed annually, with two-year and three-year terms
8SC 3CX ENT/AI
AI-Powered Business Intelligence.
The Enterprise and AI tier at eight simultaneous calls, adding AI agents and call transcription on top of the full PRO feature set.
- 8 simultaneous calls
- Up to 40 users and extensions
- 16-40 users and extensions recommended
- Call processing scripts included
- Custom FQDN included
- AI agents included
- Call transcription through 3CX Cloud included
- Call centre features included
- Facebook integration included
- Setup fees included
- Order-time add-ons — FXO and GSM gateways, extra disk space, IVR setup, hosting instance, CRM integration, bridge setup, IP phone configuration and an annual maintenance contract
- Billed annually, with two-year and three-year terms
16SC 3CX BASIC
Scalable Power for Busy Teams.
Sixteen simultaneous calls and up to eighty extensions — straightforward, high-volume calling for a larger office.
- 16 simultaneous calls
- Up to 80 users and extensions
- 41-80 users and extensions recommended
- Call processing scripts not included
- Custom FQDN not included
- AI agents not included
- Call centre features not included
- Facebook integration not included
- Setup fees included
- Order-time add-ons — FXO and GSM gateways, extra disk space, IVR setup, hosting instance, CRM integration, bridge setup, IP phone configuration and an annual maintenance contract
- Billed annually, with two-year and three-year terms
3CX Professional 16SC (50 Users)
Professional Power for 50 Users.
A 3CX Professional licence key for sixteen simultaneous calls and fifty users, which you can install on premises or self-host, with a dedicated installation by our team.
- 16 simultaneous calls
- Up to 50 users and extensions
- 41-50 users and extensions recommended
- Call processing scripts included
- Custom FQDN included
- AI agents not included
- Call centre features included
- Facebook integration included
- Setup fees included
- Order-time add-ons — FXO and GSM gateways, extra disk space, IVR setup, hosting instance, CRM integration, bridge setup, IP phone configuration and an annual maintenance contract
- Billed annually, with two-year and three-year terms
24SC 3CX Basic
High-Volume Voice Capacity.
Twenty-four simultaneous calls and up to a hundred and twenty extensions — capacity for a large office without the call centre layer.
- 24 simultaneous calls
- Up to 120 users and extensions
- 81-120 users and extensions recommended
- Call processing scripts not included
- Custom FQDN not included
- AI agents not included
- Call centre features not included
- Facebook integration not included
- Setup fees included
- Order-time add-ons — FXO and GSM gateways, extra disk space, IVR setup, hosting instance, CRM integration, bridge setup, IP phone configuration and an annual maintenance contract
- Billed annually, with two-year and three-year terms
32SC 3CX Basic
High-Volume Connectivity at Scale.
Thirty-two simultaneous calls and up to a hundred and ninety-two extensions — large-organisation capacity with the essential feature set.
- 32 simultaneous calls
- Up to 192 users and extensions
- 121-192 users and extensions recommended
- Call processing scripts not included
- Custom FQDN not included
- AI agents not included
- Call centre features not included
- Facebook integration not included
- Setup fees included
- Order-time add-ons — FXO and GSM gateways, extra disk space, IVR setup, hosting instance, CRM integration, bridge setup, IP phone configuration and an annual maintenance contract
- Billed annually, with two-year and three-year terms
16SC 3CX AI
Smart Communication for Large Teams.
16 simultaneous calls backed by AI transcription and advanced failover. Scale your operations with automated voice-to-text and enterprise security.
- 16 Simultaneous Calls
- 80 Maximum Users / Extensions
- 41 – 80 Recommended Users / Extensions
- Included Call Processing Scripts
- Included Call Transcriptions via 3CX Cloud
- Included Custom FQDN
- Included AI Agents
- Included Call Center Features
- Included Facebook Integration
- Included Setup Fees
24SC 3CX PRO
Professional Scale & Automation.
Twenty-four simultaneous calls with the full PRO feature set, for busy sales and support departments that need queues and CRM integration.
- 24 simultaneous calls
- Up to 120 users and extensions
- 81-120 users and extensions recommended
- Call processing scripts included
- Custom FQDN included
- AI agents not included
- Call centre features included
- Facebook integration included
- Setup fees included
- Order-time add-ons — FXO and GSM gateways, extra disk space, IVR setup, hosting instance, CRM integration, bridge setup, IP phone configuration and an annual maintenance contract
- Billed annually, with two-year and three-year terms
32SC 3CX PRO
Unified Communication at Scale.
Thirty-two simultaneous calls with the full PRO feature set, for high-traffic sales, support and administrative departments.
- 32 simultaneous calls
- Up to 192 users and extensions
- 121-192 users and extensions recommended
- Call processing scripts included
- Custom FQDN included
- AI agents not included
- Call centre features included
- Facebook integration included
- Setup fees included
- Order-time add-ons — FXO and GSM gateways, extra disk space, IVR setup, hosting instance, CRM integration, bridge setup, IP phone configuration and an annual maintenance contract
- Billed annually, with two-year and three-year terms
24SC 3CX ENT/AI
Large-Scale AI Intelligence.
Twenty-four simultaneous calls with AI agents and call transcription, for large operations that want their conversations searchable as text.
- 24 simultaneous calls
- Up to 120 users and extensions
- 81-120 users and extensions recommended
- Call processing scripts included
- Custom FQDN included
- AI agents included
- Call transcription through 3CX Cloud included
- Call centre features included
- Facebook integration included
- Setup fees included
- Order-time add-ons — FXO and GSM gateways, extra disk space, IVR setup, hosting instance, CRM integration, bridge setup, IP phone configuration and an annual maintenance contract
- Billed annually, with two-year and three-year terms
48SC 3CX BASIC
3CX Cloud PBX
The largest BASIC tier — forty-eight simultaneous calls and up to two hundred and eighty-eight extensions for a very large site.
- 48 simultaneous calls
- Up to 288 users and extensions
- 193-288 users and extensions recommended
- Call processing scripts not included
- Custom FQDN not included
- AI agents not included
- Call centre features not included
- Facebook integration not included
- Setup fees included
- Order-time add-ons — FXO and GSM gateways, extra disk space, IVR setup, hosting instance, CRM integration, bridge setup, IP phone configuration and an annual maintenance contract
- Billed annually, with two-year and three-year terms
32SC 3CX ENT/AI
Massive Scale Meets AI Intelligence.
Thirty-two simultaneous calls with AI agents and call transcription, the top tier for high-volume, data-driven operations.
- 32 simultaneous calls
- Up to 192 users and extensions
- 121-192 users and extensions recommended
- Call processing scripts included
- Custom FQDN included
- AI agents included
- Call transcription through 3CX Cloud included
- Call centre features included
- Facebook integration included
- Setup fees included
- Order-time add-ons — FXO and GSM gateways, extra disk space, IVR setup, hosting instance, CRM integration, bridge setup, IP phone configuration and an annual maintenance contract
- Billed annually, with two-year and three-year terms
48SC 3CX PRO
3CX Cloud PBX
Forty-eight simultaneous calls with the full PRO feature set, for large contact operations running queues, scripts and CRM integration.
- 48 simultaneous calls
- Up to 288 users and extensions
- 193-288 users and extensions recommended
- Call processing scripts included
- Custom FQDN included
- AI agents not included
- Call centre features included
- Facebook integration included
- Setup fees included
- Order-time add-ons — FXO and GSM gateways, extra disk space, IVR setup, hosting instance, CRM integration, bridge setup, IP phone configuration and an annual maintenance contract
- Billed annually, with two-year and three-year terms
48SC 3CX AI
3CX Cloud PBX
The largest tier on offer — forty-eight simultaneous calls with AI agents and call transcription for enterprise contact centres.
- 48 simultaneous calls
- Up to 288 users and extensions
- 193-288 users and extensions recommended
- Call processing scripts included
- Custom FQDN included
- AI agents included
- Call transcription through 3CX Cloud included
- Call centre features included
- Facebook integration included
- Setup fees included
- Order-time add-ons — FXO and GSM gateways, extra disk space, IVR setup, hosting instance, CRM integration, bridge setup, IP phone configuration and an annual maintenance contract
- Billed annually, with two-year and three-year terms
Since 2003 BIGBANG ITS FZE has delivered IT solutions across the UAE: web hosting, cloud servers, 3CX phone systems, business email, domains and web development, with support from our team in Sharjah and Dubai.