Two-Factor Authentication for cPanel Print

  • cpanel, security, 2FA
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Two-Factor Authentication (2FA) is a security feature that adds an additional layer of protection to your accounts. By enabling 2FA in cPanel and Webmail, you ensure that even if someone gains access to your password, they still need a one-time code generated on your smartphone or authenticator app to log in. Here's a step-by-step guide to setting up 2FA.


Setting Up in cPanel

Step 1: Log In to cPanel

  1. Access your cPanel login page by navigating to:

    • https://yourdomain.com/cpanel or

    • https://host01.bigbangservers.com:2083.

  2. Enter your username and password to log in.

Step 2: Navigate to the Two-Factor Authentication Feature

  1. In the cPanel dashboard, locate the "Security" section.

  2. Click on "Two-Factor Authentication."

Step 3: Configure 2FA

  1. Click on "Set Up Two-Factor Authentication."

  2. A QR code will be displayed on the screen.

  3. Open an authenticator app on your smartphone, such as:

    • Google Authenticator (iOS/Android)

    • Authy

    • Microsoft Authenticator

  4. Use the app to scan the QR code.

  5. The app will generate a 6-digit code. Enter this code in the "Security Code" field in cPanel.

  6. Click "Configure Two-Factor Authentication."

Step 4: Verify 2FA Setup

  1. Log out of your cPanel account.

  2. Log back in using your username and password.

  3. When prompted, enter the 6-digit code from your authenticator app to complete the login.

Optional: Save Backup Codes

  • It is highly recommended to save the QR code or setup key displayed during configuration in a secure location. This will help you restore 2FA if your device is lost or reset.


Setting Up 2FA in Webmail

If your hosting provider or server allows 2FA for Webmail, the process is similar to cPanel.

Step 1: Log In to Webmail

  1. Access your Webmail login page by navigating to:

    • https://yourdomain.com/webmail or

    • https://host01.bigbangservers.com:2096.

  2. Enter your email address and password to log in.

Step 2: Check for 2FA Settings

  1. Once logged in, look for a "Security" or "Two-Factor Authentication" option within the Webmail interface.

  2. If available, select it to proceed with the setup.

Step 3: Configure 2FA

  1. A QR code will be displayed on the screen.

  2. Open your authenticator app (Google Authenticator, Authy, etc.) and scan the QR code.

  3. Enter the 6-digit code generated by the app into the field provided.

  4. Confirm to enable 2FA.

Step 4: Verify 2FA Setup

  1. Log out of Webmail.

  2. Log back in using your email and password.

  3. Enter the 6-digit code when prompted to complete the login process.


Troubleshooting Tips

  • If you cannot scan the QR code, most authenticator apps allow you to manually enter a setup key provided during configuration.

  • If you lose access to your authenticator app, contact your hosting provider or system administrator for assistance in resetting 2FA.

  • Ensure your device's time and date are correctly synced, as authenticator apps rely on accurate time settings.


Benefits of Enabling 2FA

  1. Enhanced Security: Protects your accounts from unauthorized access.

  2. Peace of Mind: Ensures only trusted devices can log in.

  3. Compliance: Meets security best practices for protecting sensitive data.

By enabling Two-Factor Authentication for your cPanel and Webmail accounts, you add a critical layer of security to your online presence. Make this simple but effective feature a part of your routine account setup to safeguard your digital assets.


If you have any issues or need assistance setting up 2FA, please contact our support team.


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